Preventative Maintenance Ensures Healthy IT Systems
About Kinamed Inc.
Established in 1987, Kinamed designs, manufactures, markets, and distributes implants and instruments used in orthopedic surgery and neurosurgery. Their orthopedic products are used in trauma surgery and in many types of joint arthroplasty surgery, including knee, hip, shoulder, and elbow replacement. Kinamed’s headquarters are in Camarillo, CA and their products are sold throughout the United States and in over 30 international markets through a network of independent distributors and sales agencies.
Kinamed Inc. has been using Valeo Networks’s managed IT services since December 2011. Valeo Networks’s preventative maintenance process ensures that Kinamed’s IT systems are efficient, up-to-date, secure, and reliable extending the lifespan of its components. With its 24/7 monitoring and support, Valeo Networks has been proactive in detecting and fixing network issues before they become a problem.
“From personal experience, I can attest to the reliable, cost-effective service they provide.
It’s an invaluable part of what makes our business run smoothly.”
Sharon McCraken, Controller
Kinamed’s offices perform proprietary design, manufacturing and distribution services using 30 workstations and five servers including physical and virtual machines. Their challenge was having critical proprietary information reside on an aging IT infrastructure. An effective life cycle management process is key to prolonging the average health of IT system components in a typical three- to five-year cycle. The process must maximize or extend the lifespan for maximum return on investment–without compromising the confidentiality, integrity, or availability of the whole system and accounting for Health Insurance Portability and Accountability Act (HIPAA) and International Standardization for Organization (ISO) compliances.
The Valeo Networks team performs day-to-day preventative maintenance of Kinamed’s workstations, servers and network. As part of the maintenance program, Valeo Networks uses automated management tools to keep systems healthy and threats at bay. Valeo Networks evaluates business continuity to identify, plan and budget for potential component improvements under the managed IT services support environment. Systems are reinforced and managed to ensure a reliable infrastructure at maximum availability levels and in alignment with ISO9001 and HIPAA compliance. Valeo Networks managed services are also a cost-effective way to mitigate the threats and damages from ransomware.
As a result of Valeo Networks’s managed IT services, Kinamed is confident that its IT systems are secure and healthy. They have a peace of mind knowing Valeo Networks is monitoring its systems and detecting and fixing issues before they become a problem.
“We began using Valeo Networks for our IT management in December 2011. Since then, we have developed confidence that our IT system is secure and well managed. Valeo Networks is always monitoring our system and has detected and fixed issues before they have become problems.”
Sharon McCracken, Controller
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